Refunds

All queries regarding refunds.

What is Fynd’s refund policy?
If an order gets cancelled, we issue a full refund to the payment mode you used to pay for the order within 7 - 12 working days.  In case of returns...
Mon, 21 Aug, 2017 at 1:27 PM
Why is my refund not done yet?
Refunds usually take 7 - 12 working days to process. You will be intimated of any delays in the refund process through our app/website and emails. However i...
Mon, 21 Aug, 2017 at 1:28 PM
Why is my Fynd Cash refund not done yet?
Fynd cash refunds are usually processed instantly on cancellation of order.  You will be intimated of any delay in the refund process through our app/websit...
Tue, 12 Jun, 2018 at 1:53 PM
Why did my refund fail?
Refunds might fail because of the following reasons a. Downtime at Payment Gateway/Juspay services b. Long refund queues at payment gateway side leadin...
Mon, 21 Aug, 2017 at 1:31 PM
How long does it generally take to complete a refund?
Refunds usually take 7 - 12 working days to process. 
Tue, 15 Aug, 2017 at 10:39 AM
What is the status of my refund?
You can check the status of your refund in the My Orders section.
Mon, 21 Aug, 2017 at 1:31 PM
What is the Status of my refund?
You can check the status of your refund in the My Orders section
Tue, 15 Aug, 2017 at 10:42 AM
Why is there a mismatch in my refund amount?
In case there is a mismatch in the refund amount, check whether the difference is due to the delivery charge that was applicable on your order. If you still ...
Mon, 21 Aug, 2017 at 1:32 PM